WARRANTY
Coverage
– EKOTEK ENERGY warrants that its products will be free from defects in materials and workmanship under normal use for a period of 1 year from the date of purchase.
– This warranty covers the main products only and does not include accessories.
Exclusions
– This warranty does not cover:
- a) Damage caused by accidents, misuse, or unauthorized modifications.
- b) Normal wear and tear.
- c) Cosmetic damage that does not affect functionality.
- d) Damage due to improper installation or maintenance.
- Warranty Claim Process
– To make a warranty claim, customers must:
- a) Contact EKOTEK ENERGY customer support with proof of purchase.
- b) Provide a detailed description of the defect.
- c) Return the product as instructed by customer support.
- Remedy
– EKOTEK ENERGY will, at its discretion, repair or replace defective products covered by this warranty.
– If the exact model is no longer available, a comparable model may be provided.
Limitation of Liability
– This warranty is the sole and exclusive warranty provided by EKOTEK ENERGY.
– EKOTEK ENERGY shall not be liable for any incidental or consequential damages.